All warranties hereinafter are given only to the original purchaser of our engineered hardwood flooring or parquet flooring that is properly installed on their residential or commercial property.
Our products are manufactured to exceed the established industry quality standards that permit a grading variance and defect tolerance of up to 5%. However, the owner of Bonum Wood products is considered to be the final inspector and is fully responsible for inspecting milling, grade and finish of products prior the installation. If any quality defects are discovered before installation, Bonum Wood shall be notified thereof. After the installation of products, no claims relating to any mechanical surface damage will be accepted and will not be considered for warranty. This warranty is subject to restrictions and limitations. Warranty voids if the owner hires a third party to install Bonum Wood products.
Bonum Wood guarantees that our hardwood floors and parquetry are free of any defects described hereinafter for the lifetime of the floor installed in residential properties or for seven years used in commercial properties.Download Warranty PDF
WHAT IS COVERED?
Limited lifetime structural integrity warranty. Bonum Wood is dedicated to providing the clients with products of superior quality. It is our aim to secure the highest quality standards as well as to prolong the lifetime of our products. Our floors have a unique surface, which lasts a lifetime with the right care. We guarantee that our products are free of the following defects: twists, bends, milling or structural defects, delamination or bows.
Limited lifetime finishes warranty. We guarantee that our oil, hardwax oil and lacquer finishes will not crack, flake, peel or blister for the lifetime of the floor. These finishes are water-repellent, dirt resistant, and washable and are resistant even to excessive wear and most liquid spills. Our oil-finished floors must be maintained to provide maximum protection and luster and are meant to be periodically re-oiled. We recommend using specially formulated floor care products to preserve flooring. Use of floor care or sundry products other than those we recommend for use with our flooring products may damage a floor and void this warranty.
Read Bonum Wood “Limited Warranty Terms and Conditions” document for full details.